Privacy Policy

About this policy
This policy explains how Beige Cloud & Co. handles information collected through beigecloudandco.com, including our shop, STEA collection, contact and custom-order inquiries, and customer accounts. Please use our Contact form at beigecloudandco.com/contact for privacy questions or requests.

Information we use
When you contact us or request a custom order, we use the name, email address, message, project details and any artwork you provide to respond and help with your request. When you order, we use the contact, billing and delivery information needed for your purchase, your item selections, personalization, order history and payment status to make your items, arrange delivery and provide customer service. If you create a customer account, Wix processes information needed to provide account features.

Our website also uses cookies and similar technologies for site functions and, according to the choices described below, optional features and analytics.

Wix, payments and fulfillment
We use Wix to operate our website, store, forms and customer accounts. Payments are processed through Wix Payments and the payment method selected at checkout. These providers handle information needed to provide their services under their own privacy notices.

Customer and order information is shared with service providers only as reasonably necessary to operate the website, process payments and fulfill or support an order. Shipping providers receive the delivery details needed to ship your order.

When an outside digitizer is needed, we share only the artwork or design details needed for production. This may include a name or other personalization that forms part of the design. We do not provide the digitizer with customer contact details, delivery addresses or payment information.

For Free STEA Group Delivery, we share only the minimum information Jeannine or the designated STEA representative needs to identify and distribute your completed order. We do not share payment information with them.

Messages and marketing
We use your contact information to respond to inquiries and communicate about your order. We do not use email addresses or phone numbers collected from orders to send promotional messages without your consent. Promotional signup is not offered at launch.

Photos and videos
We may share photos or videos of finished work on our website or social media. Before sharing work that displays personal names, other identifying personalization, or a customer/business logo, we will ask for separate permission. Permission is optional and does not affect your order. We do not show contact details, delivery addresses, payment information or order documents in portfolio content. Generic, non-identifying examples of our work may be shown.

Cookies and your choices
Essential cookies support functions such as security, customer accounts and shopping. Our cookie controls let you accept, reject or manage optional cookies. Optional cookies may support additional features or help us understand how the website is used. You can revisit your choices using the cookie-settings control on the website. The controls provide details of the services covered by your choices.

Keeping information
We retain personal information and order records for as long as reasonably necessary for business operations, accounting, tax, legal compliance, customer service and dispute resolution. Information may be deleted or anonymized when it is no longer reasonably needed, subject to applicable record-keeping requirements.

Your requests
Please use our Contact form at beigecloudandco.com/contact to ask about your information or request access, correction or deletion. We may need to verify that a request is from you. Some information may need to be retained to meet applicable legal obligations or resolve outstanding matters. We will explain any limits that apply to your request.

Policy updates
We may update this policy when our website or business practices change. The current version and its updated date will appear on this page.